00498 a2200157 4500020001500000082001700015100002600032245009500058260004600153300002000199650002300219650002300242650002800265650002100293700002600314 a0070587353 a658.812bMIC aMichaelson, Gerald A. aStrategies for sellingbhow to use the art of war to build lifelong customer relationships aNew DelhibTata McGraw - Hillc2004g2006 aix, 230p.c23cm aCustomer relations aGeneral management aManagement of marketing aSales management aMichaelson, Steven W.