00393    a2200133   4500020001500000082001300015100002100028245010500049260003400154300002100188650001500209650001900224700001600243  a0415180279  a658bDOH  aDoherty, Tony L.  amanaging public services - implementing changes ba thoughtful approch to the practice of management  aLondonbRoutledgec2002g2002  axxi, 559p.c24cm  aMANAGEMENT  aPUBLIC SERVICE  aHorne,Terry