TY  - GEN
AU  - Doherty, Tony L.
AU  - Horne,Terry
TI  - managing public services - implementing changes : a thoughtful approch to the practice of management
SN  - 0415180279
U1  - 658 
PY  - 2002///
CY  - London
PB  - Routledge
KW  - MANAGEMENT
KW  - PUBLIC SERVICE
ER  -