TY  - GEN
AU  - Goetsch, David L
AU  - Davis, Stanley B.
TI  - Quality management for organizational excellence: introdiction to total quality
SN  - 9780132870979
U1  - 658.401 3 
PY  - 2013///
CY  - Boston
PB  - Pearson Education
KW  - STRATEGIC MANAGEMENT
KW  - ORGANIZATIONAL EXCELLENCE
KW  - QUALITY MANAGEMENT
KW  - MANAGEMENT
ER  -