00441    a2200121   4500082001600000100003700016245011100053260006100164300002000225650003200245650001800277650002400295  a658.56bSRI  a Sri Lanka Standards Institution  aSLS ISO 9004 b 2009 Managing for the sustained success of an organization ba quality management approach  aColombo 08b Sri Lanka Standards Institutionc2009g2009  aviii,49p.c30cm  aQuality management appoarch  aISO standards  aSLS ISO 9004 : 2009