00616 a2200217 4500 9780470633243 658.45 POL 29874 52328 Pollan, Stephen M. Workscripts perfect phrases for high-stakes conversations New Jersey John Wiley & Sons 2011 2011 xii, 242p. 24cm. EMPLOYER MANAGEMENT COMMUNICATION MANAGEMENT INTERPERSONAL COMMUNICATION COMMUNICATION EXECUTIVE MANAGEMENT EXECUTIVE MANAGEMENT Mark Levine L 56386 56386 0 0 0 0 LEN MAIN MAIN LEN 2014-03-11 0 658.45POL 35261 2017-08-30 00:00:00 0.00 2016-10-31 L 0 0 0 0 SRC MAIN MAIN REF 2014-03-14 0 658.45POL 35260 2017-09-01 00:00:00 0.00 2016-10-31 SR 0 0 0 0 REF MAIN MAIN REF 2014-03-14 0 658.45POL 35262 2017-08-28 00:00:00 0.00 2016-10-31 PR