00674 a2200229 4500 58089 58089 WUSLLib 170629b xxu||||| |||| 00| 0 eng d 8176493600 9788176493604 English 658.812 ROB Roberts - Phelps, Graham 6236 Customer relationship management how to turn a good business into a great one New Delhi Viva Books 2003 2003 viii, 230p. 21cm. Customer relations 6237 Customer care 3980 Customer relationship 6238 Management 6239 Marketing 6240 L ddc 0 0 0 0 LEN MKDL MKDL LEN 2015-11-23 0 658.812ROB 68555 2015-11-23 00:00:00 0.00 2016-10-31 L 0 0 ddc 0 0 LEN MAIN MAIN LEN 2017-06-29 0 658.812PHE 36754 2017-08-30 00:00:00 2017-06-29 L