00646 a2200229 4500 9780201604801 658.84 KAL 31848 56412 Kalakota, Ravi E-business roadmap for success Boston Addison Wesley 1999 1999 xix, 378p. 23cm. Service Delivery Electronic commerce Customer relationship management E-Business architecture Supply chain management E-Business design E-Business design Capability Evaluation Robinson, Marcia L 58351 58351 0 0 0 0 LEN MAIN MAIN LEN 2016-02-24 1 1 658.84KAL 36797 2017-08-31 00:00:00 2017-07-03 0.00 2016-10-31 L