TY  - GEN
AU  - Townsend, Patrick L.
AU  - Gebhardt, Joan E.
TI  - How to organizations learn: Investigate, Identify,
PY  - 2004///
KW  - Quality movement
KW  - Investigate
KW  - Learning cycle
KW  - Indispensable participants
KW  - Spreading leadership skills
KW  - Benchmarking
ER  -