TY - GEN AU - John, Easo TI - Handbook on management of non-profit organizations SN - 1403922497 U1 - 658.048 PY - 2004/// CY - New Delhi PB - Macmillan KW - Human relation management KW - Net economic contribution KW - Beneficiary KW - Welfare organization KW - Market research KW - Test marketing KW - Point of Service KW - Public relations KW - Client Feedback KW - Quality standards ER -