Langford-wood, Naomi <br/><br/>
CRM in a week 

 - London  Hodder & Stoughton  2002 
 - 86p.  20cm. 
<br/><br/><label>ISBN: </label>9780340857663 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relationship management<br/>Customer<br/>Channels<br/>Call centers<br/>Help desk<br/>Company culture<br/>Company culture
<br/><br/><label>Dewey Class. No.: </label>658.812  / LAN