TY - BOOK AU - Gay, Richard AU - Charlesworth, Alan AU - Esen, Rita TI - Onlinemarketing: a customer-let approach SN - 0199239002 U1 - 658.872 PY - 2007/// CY - Oxford PB - Oxford Univeristy Press KW - Telemarketing KW - Direct marketing KW - Marketing channel KW - Management KW - Web development ER -