TY  - BOOK
AU  - Madhukar, R.H.
TI  - Business communication and customer relations
SN  - 8125910433
U1  - 658.45 
PY  - 2001///
CY  - New Delhi
PB  - Vikas
KW  - Non verbal communivation
KW  - Intractive communication
KW  - Business letter
KW  - Customer Service
KW  - Customer relation
ER  -