00592nam a22002177a 4500 58916 58916 WUSLLib 161230b xxu||||| |||| 00| 0 eng d 9780750623247 0750623241 English 658.4013 OAK Oakland, John 1435 TQM a practical guide for managers London Routledge 1997 1997 88p. 29cm. Total quality management 1436 Quality control 196 Production management 1437 Quality assurance 196 ddc SR 0 0 ddc 0 0 SRC MAIN MAIN REF 2016-12-30 1 658.4013OAK 35529 2017-10-26 00:00:00 2017-10-25 2016-12-30 SR 0 0 ddc 0 0 LEN MAIN MAIN LEN 2016-12-30 1 1 658.4013 OAK 35530 2019-07-08 00:00:00 2019-06-26 2016-12-30 L