Humby, Clive <br/><br/>
Scoring points 

 - London  Kogan page  2003 
 - x, 276p.  23cm. 
<br/><br/><label>ISBN: </label>9780749442149 074944214X 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relation<br/>Sales management<br/>Marketing<br/>Tesco<br/>Customer
<br/><br/><label>Dewey Class. No.: </label>658.812  / HUM