00756nam a22002777a 4500 59232 59232 WUSLLib 170327b xxu||||| |||| 00| 0 eng d 9788129704534 8129704536 English 658.8 LOV Lovelock, Cristopher 4194 Service marketing people, technology, strategy 5th. New Delhi Pearson 2004 xviii, 652p. 25cm. Management 4195 Consumer behavior 130 Communication 4196 Revenue management 4197 Leadership 4198 Distributing service 4199 Customer 4200 Wirtz, Jochen 4201 ddc L 0 0 ddc 0 0 LEN MAIN MAIN LEN 2017-03-27 0 658.8 LOV 37652 2017-08-31 00:00:00 2017-03-27 L