TY - BOOK AU - Pezzullo, Mary Ann TI - Marketing financial services SN - 0333932749 U1 - 332.10688 PY - 1998/// CY - New Delhi PB - Indian Institute of Bankers KW - Financial economics KW - Customer orientation KW - Macroenvironment KW - Organizational Behavior KW - Marketing information system KW - Public relation KW - Sales promotion ER -