Chapman, Jacqueline <br/><br/>
Successful help desk management 

 - London  Hodder & Stoughton  2000 
 - 95p.  20cm. 
<br/><br/><label>ISBN: </label>0340781742 9780340781746 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relation<br/>Sales management<br/>Marketing<br/>Customer
<br/><br/><label>Dewey Class. No.: </label>658.812  / CHA