00590nam a22002057a 4500 59561 59561 WUSLLib 170515b xxu||||| |||| 00| 0 eng d 9788178085685 8178085682 English 658.812 DYC Dyche, Jill 5431 The CRM handbook a business guide to customer relationship management New Delhi Pearson education 2002 2015 331p. 23 cm. Customer relation 5432 Electronic commerce 5433 Sales management 5072 ddc L 0 0 ddc 0 0 LEN MAIN MAIN LEN 2017-05-15 0 658.812DYC 37788 2017-08-30 00:00:00 2017-05-15 L