TY  - BOOK
AU  - Bopp, Richard E.
AU  - Bopp,Richard E.
AU  - Smith,Linda C.
TI  - Reference and information services: an introduction 
SN  - 9781591583653 (hardcover : acidfree paper)
U1  - 025.52 22
PY  - 2011///
CY  - Santa Barbara, Calif.
PB  - Libraries Unlimited
KW  - Reference services (Libraries)
KW  - Information services
KW  - Reference source
KW  - Reference states
ER  -