@book{60433,
	author = {Brown, Ralph,},
	title = {Making business writing happen :},
	publisher = {Allen & Unwin,},
	year = {2003.},
	address = {Crows Nest, N.S.W. :},
	edition = {Rev. ed.},
	note = {Previously published: Making business writing easy : what effective writers really do. Christchurch, N.Z. : Media Associates, 2001.}
}