TY  - BOOK
AU  - Ashley, A.
TI  - Oxford handbook of commercial correspondence
SN  - 978019566841
U1  - 651.75 
PY  - 2003///
CY  - Oxford
PB  - Oxford University
KW  - Business communication
KW  - Electronic mail
KW  - Banking
KW  - Insurance
KW  - Payment
ER  -