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  <titleInfo>
    <title>Marketing</title>
  </titleInfo>
  <name type="personal">
    <namePart>Kerin, Roger A.</namePart>
    <role>
      <roleTerm authority="marcrelator" type="text">creator</roleTerm>
    </role>
  </name>
  <name type="personal">
    <namePart>Hartley, Steven William.</namePart>
  </name>
  <name type="personal">
    <namePart>Rudelius, William.</namePart>
  </name>
  <typeOfResource>text</typeOfResource>
  <genre authority="marc">bibliography</genre>
  <originInfo>
    <place>
      <placeTerm type="code" authority="marccountry">nyu</placeTerm>
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    <place>
      <placeTerm type="text">New York</placeTerm>
    </place>
    <publisher>Mcgraw-Hill</publisher>
    <dateIssued>2015</dateIssued>
    <edition>12th. </edition>
    <issuance>monographic</issuance>
  </originInfo>
  <language>
    <languageTerm authority="iso639-2b" type="code">eng</languageTerm>
  </language>
  <language>
    <languageTerm authority="iso639-2b" type="code">Eng</languageTerm>
  </language>
  <language>
    <languageTerm authority="iso639-2b" type="code">lis</languageTerm>
  </language>
  <language>
    <languageTerm authority="iso639-2b" type="code">h</languageTerm>
  </language>
  <physicalDescription>
    <form authority="marcform">print</form>
    <extent>xliv, 740 pages ; 29cm.</extent>
  </physicalDescription>
  <subject authority="lcsh">
    <topic>Marketing process</topic>
  </subject>
  <subject authority="lcsh">
    <topic>Customer relationship</topic>
  </subject>
  <subject authority="lcsh">
    <topic>Customer</topic>
  </subject>
  <subject authority="lcsh">
    <topic>Product</topic>
  </subject>
  <subject authority="lcsh">
    <topic>Service</topic>
  </subject>
  <classification authority="ddc" edition="23">658.8 KER</classification>
  <identifier type="isbn">9780077861032 (alk. paper)</identifier>
  <identifier type="isbn">0077861035 (alk. paper)</identifier>
  <recordInfo>
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