00717cam a22002415a 4500003000800000008004100008020004200049020003900091041001200130082001500142100001700157245006700174250001200241260003700253300003200290650001900322650003300341650001300374650001400387650002800401650001600429650003000445WUSLLib150813s2014    nyua          000 0 eng d  a9780078036866 (pbk. : acidfree paper)  a0078036860 (pbk. : acidfree paper)  aEnglish  a153.6bFLO1 aFloyd, Kory,10aCommunication matters /cKory Floyd, Arizona State University.  a2nd ed.  aNew York :bMcGraw-Hill,cc2014.  axxx, 381, [63] p. :c28 cm. 0aCommunication. 0aInterpersonal communication. 0aLanguage 0aListening 0aNonverbal communication 0aSocial bond 0aProfessional relationship