Peters, Thomas J. <br/><br/>
The professional service firm50, or, Fifty ways to transform your "department" into a professional service firm whose trademarks are passion and innovation! / 
by Tom Peters. 
 - 1st ed. 
 - New York :  Knopf,  1999. 
 - xi, 228 p. ;  18 cm. 
 - Reinventing work .
<br/><br/><label>ISBN: </label>0375407715 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Service industries--Management.<br/>Customer services--Management.<br/>Sales management<br/>Customer relations
<br/><br/><label>Dewey Class. No.: </label>658.812  / PET