The
customer-focused library
re-inventing the library from the outside-in
Matthews, Joseph R.
creator
text
bibliography
cau
Santa Barbara, Calif
Libraries Unlimited
c2009
2009
monographic
eng
Eng
lis
h
xviii, 95 p. : 26 cm.
Joseph R. Matthews.
Public libraries
United States
Public services (Libraries)
Library users
Libraries and community
Libraries
Marketing
Organizational change
027.473 MAT
9781591588757 (pbk : alk. paper)
1591588758 (pbk : alk. paper)
9781591588764 (ebook)
1591588766 (ebook)
090708