00707cam a22002174a 4500003000800000008004100008020002900049041001200078082002500090100002000115245011000135250001200245260004700257300002500304650002700329650005500356650002100411650001800432650002100450650001800471WUSLLib111116s2012    caua     b    001 0 eng    a9781118076545 (hardback)  aEnglish00223a371.3344678bCAR1 aCrawley, Anita,10aSupporting online students :ba guide to planning, implementing, and evaluating services cAnita Crawley.  a1st ed.  aSan Francisco, CA :bJossey-Bass,c©2012.  axxiii, 262p :c24cm. 0aWeb-based instruction. 0aStudentsxServices forxTechnological innovations. 0aAcademic service 0aCommunication 0aOnline education 0aOnline course