00962cam a22002654a 4500 61642 61642 WUSLLib 111116s2012 caua b 001 0 eng 9781118076545 (hardback) English 23 371.3344678 CAR Crawley, Anita, 13754 Supporting online students : a guide to planning, implementing, and evaluating services Anita Crawley. 1st ed. San Francisco, CA : Jossey-Bass, ©2012. xxiii, 262p : 24cm. Web-based instruction. 4647 Students Services for Technological innovations. 13755 Academic service 14471 Communication 14472 Online education 14473 Online course 14474 7 cbc orignew 1 ecip 20 y-gencatlg ddc L 0 0 ddc 0 0 LEN MEDL MEDL PROC 2019-06-24 3 371.3344678CAR 300363 2021-04-07 00:00:00 2021-04-07 2019-06-24 L 0 0 ddc 0 0 LEN MAIN MAIN LEN 2019-09-02 0 371.3344678CAR 40180 2019-09-02 00:00:00 2019-09-02 L