TY  - BOOK
AU  - Crawley,Anita
TI  - Supporting online students: a guide to planning, implementing, and evaluating services 
SN  - 9781118076545 (hardback)
U1  - 371.3344678 23
PY  - 2012///
CY  - San Francisco, CA
PB  - Jossey-Bass
KW  - Web-based instruction
KW  - Students
KW  - Services for
KW  - Technological innovations
KW  - Academic service
KW  - Communication
KW  - Online education
KW  - Online course
ER  -