01188cam a2200301 i 4500 61697 61697 WUSLLib 151023s2016 cau b 001 0 eng c 9781118761625 (cloth) English 23 378.12 HIG Higgerson, Mary Lou, 14288 Communication strategies for managing conflict : a guide for academic leaders First Edition. San Franscisco Jossey-Bass 2016 xiii, 350p ; 24cm. Universities and colleges Faculty. 14289 Higher education 782 Academic states 14757 Professional Qualifications 14804 Management skills 7265 Undergraduate 14805 Communication in personnel management. 14290 College personnel management. 14291 Online version: Higgerson, Mary Lou, author. Communication strategies for managing conflict San Francisco, CA : Jossey-Bass, 2016 9781118761656 (DLC) 2015043429 7 cbc orignew 1 ecip 20 y-gencatlg ddc SR 0 0 ddc 0 0 SRC MAIN MAIN REF 2019-08-07 0 378.12HIG 40089 2019-08-07 00:00:00 2019-08-07 SR 0 0 ddc 0 0 LEN MAIN MAIN LEN 2019-08-07 0 378.12HIG 40090 2019-08-07 00:00:00 2019-08-07 L