@book{61755,
	author = {Stratten, Scott. and Kramer, Alison},
	title = {Unselling :},
	publisher = {John Wiley},
	year = {2014},
	address = {New Jersey},
	note = {Includes index.},
	url = {http://catalogimages.wiley.com/images/db/jimages/9781118943007.jpg}
}