01254cam a2200325 i 4500 61755 61755 WUSLLib 140714s2014 nju 001 0 eng 9781118943007 (hardback) English 23 658.8 STR Stratten, Scott. 14523 Unselling : the new customer experience New Jersey John Wiley 2014 vi, 234 p. ; 24 cm. Includes index. Selling. 14524 Customer relations. 14525 BUSINESS & ECONOMICS / Sales & Selling. bisacsh 14526 BUSINESS & ECONOMICS / Customer Relations. bisacsh 14245 Sales management 5072 Market research 1569 Export market 8791 Personal selling 14766 Kramer, Alison 14800 Online version: Stratten, Scott. Unselling Hoboken : Wiley, 2014 9781118943014 (DLC) 2014028165 Cover image http://catalogimages.wiley.com/images/db/jimages/9781118943007.jpg 7 cbc orignew 1 ecip 20 y-gencatlg ddc SR 0 0 ddc 0 0 SRC MAIN MAIN REF 2019-09-04 0 658.8STR 40244 2019-09-04 00:00:00 2019-09-04 SR 0 0 ddc 0 0 LEN MAIN MAIN LEN 2019-09-04 0 658.8 STR 40245 2019-09-04 00:00:00 2019-09-04 L