Unselling the new customer experience Stratten, Scott. creator Kramer, Alison text nju New Jersey John Wiley 2014 monographic eng Eng lis h
print
vi, 234 p. ; 24 cm. Includes index. Selling Customer relations BUSINESS & ECONOMICS / Sales & Selling BUSINESS & ECONOMICS / Customer Relations Sales management Market research Export market Personal selling 658.8 STR Unselling Stratten, Scott. Hoboken : Wiley, 2014 (DLC) 2014028165 9781118943007 (hardback) http://catalogimages.wiley.com/images/db/jimages/9781118943007.jpg http://catalogimages.wiley.com/images/db/jimages/9781118943007.jpg 140714