Scott, David Meerman, <br/><br/>
The new rules of sales and service :  how to use agile selling, real-time customer engagement, big data, content, and storytelling to grow your business 

 - Revised and expanded edition. 
 - New Jersey  John Wiley  2016 
 - xi, 292 p.;  24 cm. 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>9781119272427 (paperback) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Selling.<br/>Customer services.<br/>Internet marketing.<br/>Big data.<br/>Sales Management<br/>Market research<br/>Export marketing<br/>Credit management
<br/><br/><label>Dewey Class. No.: </label>658.8  / SCO