TY - BOOK AU - Scott,David Meerman TI - The new rules of sales and service: how to use agile selling, real-time customer engagement, big data, content, and storytelling to grow your business SN - 9781119272427 (paperback) U1 - 658.8 23 PY - 2016/// CY - New Jersey PB - John Wiley KW - Selling KW - Customer services KW - Internet marketing KW - Big data KW - Sales Management KW - bisacsh KW - Market research KW - Export marketing KW - Credit management N1 - Includes index ER -