00805nam a22002057a 4500999001700000003000800017008004100025041001200066082001500078100003200093245014500125260005900270300002300329650003100352650002300383650003700406650003300443942001200476952011100488 c62640d62640WUSLLib220803b ||||| |||| 00| 0 eng d aEnglish a008bPGDBM aWijekoon, B.P.W.M.S.923109 aCritical analyses of factors affecting customer satisfaction on loan recovery procedures in the private sector commercial banks in Sri Lanka aKuliyapitiya:bWayamba University of Sri Lanka, c2007 aiv, 103p.; c29cm. aCustomer satisfaction9386 aDimensions 911947 aLoan recovery procedures 923110 aPrivate sector banks 923111 2ddccTH 00102ddc40708THEaMAINbMAINcREFd2022-08-03l0o008PGDBMp34497r2022-08-03 00:00:00w2022-08-03yTH