TY  - BOOK
AU  - Sathkumara, S.M. Kusumsiri
TI  - Service quality dimensions leading to customer satisfaction: a case study in DFCC Vardhana bank
U1  - 009 
PY  - 2010///
CY  - Kuliyapitiya
PB  - Wayamba University of Sri Lanka, 
KW  - Finance
KW  - Marketing
KW  - Customer satisfaction
ER  -