Udawatte, Tamara Nelummani <br/><br/>
Analysis of internal service quality dimensions of state sector commercial banks in Sri Lanka 

 - Kuliyapitiya:  Wayamba University of Sri Lanka,   2010 
 - xiv, 103p.;   30cm.  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Work environment <br/>Human resource management <br/>Commercial banks 
<br/><br/><label>Dewey Class. No.: </label>012  / PGDBM