TY  - BOOK
AU  - Udawatte, Tamara Nelummani
TI  - Analysis of internal service quality dimensions of state sector commercial banks in Sri Lanka
U1  - 012 
PY  - 2010///
CY  - Kuliyapitiya
PB  - Wayamba University of Sri Lanka, 
KW  - Work environment
KW  - Human resource management
KW  - Commercial banks
ER  -