Balasuriya, B.W.R.  <br/><br/>
Operational performance leading to customer satisfaction upon installation of new water supply connections in the National Water Supply and Drainage Board 

 - Kuliyapitiya:  Wayamba University of Sri Lanka,   2009 
 - xii, 136p.;   30cm.  
<br/><br/><label>Subjects--Topical Terms: </label><br/>National water supply & drainage board <br/>Customer satisfaction <br/>Corporate level managers 
<br/><br/><label>Dewey Class. No.: </label>013  / PGDBM