00502nam a22001577a 4500003000800000008004100008041001200049082001500061100002600076245009900102260005800201300002000259650002500279650001900304650002100323WUSLLib220809b ||||| |||| 00| 0 eng d aEnglish a031bPGDBM aJayasundera, H.M.S.K. aFactors influencing the high quality service environment:ba case of Sri Lankan banking sector aKuliyapitiya:bWayamba University of Sri Lanka,c2007 ax, 83p.;c30cm  aService environment  aBanking sector aBank's services