00840nam a22002057a 4500999001700000003000800017008004100025041001200066082001300078100002700091245016300118260005800281300002600339650003100365650002900396650005300425650003400478942001200512952011000524  c62963d62963WUSLLib221116b           ||||| |||| 00| 0 eng d  aEnglish  a024bMBA  aPriyantha, U.H.924129  aAnalysis of factors in connection with passport delivery procedure in the department of immigration and emigration of Sri Lanka towards customer satisfaction   aKuliyapitiya:bWayamba University of Sri Lanka,c2011  axix,253,[16]p.;c30cm  aCustomer satisfaction9386  aPassport receiver924130  aService deliver satisfaction & emigration924131  aCustomers' expectation924132  2ddccTH  00102ddc40708THEaMAINbMAINcREFd2022-11-16l0o024 MBAp34945r2022-11-16 00:00:00w2022-11-16yTH