Rajakaruna, R.A.R.M.N. <br/><br/>
Customer satisfaction on service dilivery at service dilivery points of valuation service in Sri Lanka  

 - Kuliyapitiya:   Wayamba University of Sri Lanka,  2010 
 - xiv, 122p.;   30cm  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Service quality <br/>Customer satisfaction <br/>Dimension <br/>Assurance 
<br/><br/><label>Dewey Class. No.: </label>052  / PGDBM