00734nam a22002057a 4500 62970 62970 WUSLLib 221116b ||||| |||| 00| 0 eng d English 028 MBA Srimali, A.A.D. 24152 Factors influencing customer satisfaction in public sector service delivery: The case of three public sector institutions; divisional secretariat, water board, urban council Kuliyapitiya: Wayamba University of Sri Lanka, 2012 xxi, 176, [7] p.: 30cm Service quality 8084 Service delivery 23200 Customer satisfaction 386 Water board 24153 Public sector 1933 ddc TH 0 0 ddc 0 0 THE MAIN MAIN REF 2022-11-16 0 028 MBA 34949 2022-11-16 00:00:00 2022-11-16 TH