Jayantha, G.P.H. <br/><br/>
The impact of service quality on customer satisfaction in the public sector passenger transport industry in Sri Lanka  

 - Kuliyapitiya:  Wayamba University of Sri Lanka,  2013 
 - x,97p.;  30cm 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Service marketing<br/>Transport industry<br/>Service quality <br/>Public sector<br/>Customer satisfaction
<br/><br/><label>Dewey Class. No.: </label>029  / MBA