TY  - BOOK
AU  - Jayantha, G.P.H.
TI  - The impact of service quality on customer satisfaction in the public sector passenger transport industry in Sri Lanka 
U1  - 029 
PY  - 2013///
CY  - Kuliyapitiya
PB  - Wayamba University of Sri Lanka
KW  - Service marketing
KW  - Transport industry
KW  - Service quality
KW  - Public sector
KW  - Customer satisfaction
ER  -