Wijekoon, P.M.L.C.  <br/><br/>
Customer satisfaction on service delivery at customer care centre of National Water Supply and Drainage Board (NWSDB)  

 - Kuliyapitiya:   Wayamba University of Sri Lanka,  2009 
 - xiv, 135p.;   30cm  
<br/><br/><label>Subjects--Topical Terms: </label><br/>NWSDB <br/>Customer satisfaction <br/>Service quality <br/>Service delivery 
<br/><br/><label>Dewey Class. No.: </label>060  / PGDBM