Edirisinghe, E.A.N.D. <br/><br/>
Factors influencing customer satisfaction on perceived service quality:   with special reference to technical colleges in Sri Lanka 

 - Kuliyapitiya:   Wayamba University of Sri Lanka,   2009 
 - xvii, 100p.;   30cm  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer satisfaction <br/>Service quality <br/>Customers 
<br/><br/><label>Dewey Class. No.: </label>062  / PGDBM