00545nam a22001577a 4500003000800000008004100008041001200049082001600061100002600077245013600103260006000239300002500299650002700324650002100351650001500372WUSLLib221117b           ||||| |||| 00| 0 eng d  aEnglish  a062bPGDBM   aEdirisinghe, E.A.N.D.  aFactors influencing customer satisfaction on perceived service quality: bwith special reference to technical colleges in Sri Lanka  aKuliyapitiya: bWayamba University of Sri Lanka, c2009  axvii, 100p.; c30cm   aCustomer satisfaction   aService quality   aCustomers