Factors influencing customer satisfaction on perceived service quality
with special reference to technical colleges in Sri Lanka
Edirisinghe, E.A.N.D.
creator
text
Kuliyapitiya
Wayamba University of Sri Lanka
2009
monographic
eng
Eng
lis
h
xvii, 100p.; 30cm
Customer satisfaction
Service quality
Customers
062 PGDBM
221117